Customers Database
Complete database of all potential clients in Hyland Point. Learn their preferences, spending habits, and drug affinities to maximize your profits.
Customer Management Guide
Understanding Affinities
Drug affinities represent how much a customer likes each product type. Values range from -1 (hates) to 1 (loves). Matching products to customer preferences increases satisfaction and repeat business.
Affinity Scale:
Positive Values
Customer likes this drug type. Higher values mean stronger preference.
Negative Values
Customer dislikes this drug type. Lower values mean stronger aversion.
Pro tip: Focus on selling drugs with the highest positive affinity for maximum customer satisfaction.
Customer Standards
Standards determine how picky customers are about product quality. Higher standards mean customers expect better products but are willing to pay more.
Approaching Customers
Some customers can be directly approached, while others require referrals from mutual connections. Failed approaches may result in police involvement.
Success Factors:
- • Higher mutual relations
- • Matching customer preferences
- • Quality appropriate to standards